You only need to have 3 basic elements:
1) A reliable internet connection and a secure network to run the service.
2) A VoIP provider like Voicetophone
3) One or more devices to make your calls (Example: Ip Phones, ATas , Softphone for Pc or Móbile)
IP telephony for companies
With Voicetophone IP Telephony, reduce costs, improve time management and increase the productivity of your company. Get a new secure and quality communications service.
What is IP telephony?
IP Telephony is a telecommunications service that uses the IP protocol (Internet protocol) to make calls over the Internet. This telephony communicates by digital means through the network using VOIP or Voice IP, and has become the communication service most used by most companies in the world due to its low cost of implementation and quality.
How does IP telephony work?
IP telephony encodes the voice to send and receive calls over the Internet, that is, it converts the voice into data packets to be transmitted. This process is done using VoIP technology to allow digital signals to travel through IP networks, whether it is a local network between IP telephones in a physical telephone exchange, or through broadband Internet. Instead of using conventional fixed lines or mobile phones, companies and individuals today use their Internet to take advantage of the great benefits offered by this telephone system.
This telephony offers many improved functions compared to analog telephone systems, this is due to the fact that the service is provided in the cloud and can be managed from a web panel where statistical data can be reviewed, contacts uploaded, numbers added, or configuration settings adjusted. remote and physical extensions, to take advantage of features such as call forwarding, transfers, conferences, among others. Thus, the company and users can communicate more efficiently, achieving improvements in productivity and saving costs.
Ip telephony in the cloud for companies
Ip telephony has allowed companies to take advantage of the advanced features of cloud-hosted PBX and unified communications to provide a unique, efficient, and reliable customer service. Our telephony system offers you much more than simple telephone calls, because we offer an all-in-one service on the same platform, integrating all the necessary elements that allow us to provide the right solution to help your company processes go to the next level..
Depending on the infrastructure that each company has, this service could also be implemented in those that require a new telephone exchange, or that require updating the existing telephone system.
Implementing a new and modern telephone system
We are your best option to create a new telephone system in your company, or we can also replace your old switchboard thinking about the future. We will provide your users with the best option so that they can communicate from extension to extension even remotely using IP phones, PC softphones or smartphones, as well as functionalities that will help improve service and availability such as call forwarding, queues, find me, automatic receptionist, voice mail, and much more according to your needs.
Your new telephone system will also adapt to the growth of your company regardless of the city or country where you are because you will be able to create branches with different numbers and what is best, in a single system.
Implementing IP Telephony in an existing telephone system
We understand that many customers have invested in expensive, long-lasting physical phone systems that use extensive wiring and communication equipment that require specialized maintenance and service to get up and running. Changing this system to a modern phone system in the cloud is not easy, if we take into account that they are two different technologies.
However, there are opinions that can help reduce call costs and that is where IP Telephony intervenes and can be integrated into these physical exchanges as long as they have SIP or IP connectivity using SIP Trunks. There's even a way to integrate it if you don't have SIP connectivity using a gateway that has the ability to convert from SIP to analog.
We understand that many customers have invested in expensive, long-lasting physical phone systems that use extensive wiring and communication equipment that require specialized maintenance and service to get up and running. Changing this system to a modern phone system in the cloud is not easy, if we take into account that they are two different technologies.
However, there are opinions that can help reduce call costs and that is where IP Telephony intervenes and can be integrated into these physical exchanges as long as they have SIP or IP connectivity using SIP Trunks. There's even a way to integrate it if you don't have SIP connectivity using a gateway that has the ability to convert from SIP to analog.
IP Telephony and its main services
The IP Telephony is framed in 4 types of service that can be applied to companies of any size:
DID Numbers
We have coverage in more than 80 countries for virtual numbers or DIDs, as well as simultaneous channels to receive calls with high availability and quality.
Virtual PBX
Also known as Virtual Pbx system and consists of a unified telecommunications solution 100% in the cloud, without limits and easy to install, which can be adapted to the needs of each client.
SIP Trunk
We provide telephone lines for companies with unlimited simultaneous channels for both incoming and outgoing calls with immediate availability and without complications.
Virtual Call center
We offer call center software in the cloud with the collaborative tools your company needs to increase the productivity of your agents.
Benefits of IP Telephony for companies
The benefits of IP telephony in the corporate world are many, however they all point to cost reduction, mobility, and technological tools that facilitate the daily work of agents. Below we highlight some of them:
No facilities
Agents will only need a PC with internet connection to work.
Savings on Bills
60% savings on local and international telephone bills.
Reliability
Platform with 99.9% stability with high levels of security in the cloud.
Movility
Because it is a platform in the cloud, it facilitates the implementation of teleworking.
Global Communication
We provide sip trunks for outgoing and incoming calls from every country in the world.
Features at hand
We provide multiple tools that help increase productivity.
Integration
Allows integration with different physical devices or telephone plants.
Update your communications system with our IP telephony service
Differences between IP Telephony and traditional telephony
The most important difference between these two technologies is savings. Ip telephony has the advantage of being stored in the cloud and therefore it is not necessary to use cables, nor to install or maintain physical equipment to start it up, which in turn brings benefits such as mobility and productivity that are necessary in today's business world.
| Ip Telephony | Traditional telephony |
|---|---|
| It is not necessary to use wiring or physical equipment. | The use of cabling and physical equipment such as telephone plants is necessary. |
| Immediate expansion of simultaneous channels and extensions. | The expansion of channels and extensions is very slow, and in some cases the addition of new equipment is required. |
| Implementation time can be a matter of hours depending on the solution. | The implementation time depends on many factors such as the delivery of the trunk by the telephony operator, and it could take several days to implement. |
| Multiple devices such as PCs, Tablets, Smartphones, and IP phones can be used for its operation. | Only analog phones can be used to start its operation. |
| Integration with third-party functionalities or different devices is possible | There is no way to integrate with other solutions because there are no Apis. |
Differences between IP Telephony and VOIP
The concept of IP and VoIP telephony is commonly confused, however there is a very marked difference between one and the other:
Ip telephony: It is the communications service as such that requires the VOIP protocol to function, in which tools such as transfers, forwarding, conferences, etc. are also used.
VOIP: It is the technology that allows the transmission or routing of the voice signal through the IP protocol. The signal of this voice is sent digitally in the form of packets, that is, it is a technology with a much broader concept that finally what it seeks is to transmit voice over the Internet.
We have the ideal solution for your telephone system
At Voicetophone we help our clients to achieve their objectives and goals supported by our technological tools. We put at your disposal a cloud-based telephone system that offers security, profitability, reliability and flexibility and that is being increasingly adopted by most companies. Contact us!!
At Voicetophone we help our clients to achieve their objectives and goals supported by our technological tools. We put at your disposal a cloud-based telephone system that offers security, profitability, reliability and flexibility and that is being increasingly adopted by most companies. Contact us!!
Frequent Questions
What do I need to use the IP telephony?
How does IP telephony help my company?
It mainly helps to improve productivity and save cost. Because it is a service that works through the Internet, it does not require large investments in infrastructure, therefore the operating costs are much cheaper than those of traditional telephony, in addition to having multiple functions and tools unified in a single platform that allow improving the efficiency of the users such as the availability of numbering in several countries to have a global presence, call recording, subdivision of the telephone system in branches and departments in a single system, in others...
What is an IP phone and how can I take advantage of it in my telephony service?
An IP phone is a physical device very similar to a conventional landline phone, with the characteristic of allowing VOIP communication. In cloud phone system, these phones connect to an internet modem or router to transmit voice over the internet. Some companies use it traditionally, but today it is replaced by Voip software or softphones that have the same features without the investment of money in these devices.
What is a softphone?
A softphone is an application or software based on the SIP protocol that can be installed on physical devices such as PCs and smartphones used to make and receive phone calls.
How important is IP telephony in a Virtual PBX?
Ip telephony fulfills a very important function in a telephone exchange in the cloud or virtual Pbx, because it helps to manage and route calls, call queues and other functionalities. It will also help to interconnect sip trunks with other Voip providers and PSTN links to reduce costs in calls and technological infrastructure.
Do I need to buy physical equipment to start up the IP telephony service?
No, it is not necessary to make investments in physical equipment to start up your telephone exchange. If you require a telephone system in the cloud, you will no longer have to worry about installation or maintenance costs, Voicetophone will take care of keeping your service optimal and functional 365 days a year.
The extensions can be used on PC and mobile Sofphones. In this way you can receive and answer your calls with the greatest comfort while you work.
Physical equipment should only be acquired when the client requests it for pleasure or due to a special requirement.
How can I start using the Ip Telephony service with Voicetophone?
It s very easy, you just have to fill out the contact us form and request a demo for your tests.
For the sip trunk service, a small balance will be delivered for calls and for the IP telephone exchange, a 5-day demo with a USA virtual number is also delivered for testing.
What methods of payment do you accept?
We accept Paypal and international transfer to our company account.
How long does the installation of the service take?
We do very fast installations. Depending on the number of extensions, we can do installations ranging from 2 hours.