Cloud Hosted Virtual PBX

The new era of communications has arrived.

Replace your old telephone system with a telephone exchange in the cloud or virtual PBX.

What is a Virtual PBX or Cloud PBX?



A Virtual PBX  or Cloud Pbx is a telephone exchange based on web software that works synchronously with IP phones, sip trunks and DID numbers. This cloud-based telephone system allows companies to manage and route incoming and outgoing calls through an online platform using IP telephony or IP communications. This way you can have multiple extensions, create personalized greeting messages, music on hold and other business telephony features without buying expensive hardware.



How does a Virtual PBX work?

 

A virtual Pbx or virtual central allows to manage the communications of a company in an efficient and centralized way. Calls enter a Virtual number and these can be redirected to various extensions or diverted to other telephone lines according to the menu or established automatic receptionist. Through an online panel or web portal, administrators can configure features such as call routing, call recording, voicemail, queues, forwarding, etc. In addition, they can add or remove users in real time, assign phone numbers, and monitor system performance.

 

 

Virtual PBX: Virtual Telephony that provides a professional image to your business


In the business world, the first image is what counts, and virtual telephony plays an important role in the perception that customers have of your company. When your clients call your Virtual Pbx phone number, it is essential that they hear a voice that conveys professionalism and attention to detail from the first contact. This is achieved through a tool called Virtual Receptionist or IVR, which allows you to add personalized welcome messages that can be assigned according to need, such as: Music on Hold, Schedule Management, Call Transfers, or voicemails.

 

virtual pbx to receive calls from PC and IP phones using internet

Benefits of Virtual PBX for Business

 

Our Virtual Pbx will allow you to communicate like big companies do , but with a small budget . Acquiring a Virtual Pbx means saying goodbye to the difficult telephone maintenance systems in your facilities. Likewise, it will make you grow, innovate, improve your sales and customer service. Below we mention the most important benefits of a Pbx in the cloud for companies:

 

cloud pbx central saving icon

Savings

The Virtual Pbx does not require physical infrastructure for its trunks, which allows you to save on your telephone bill.

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No Investments

The Virtual Pbx does not require installation, maintenance, or specialized technical personnel, because it is in the cloud.

benefit icon referring to flexibility in cloud pbx

Scalability

A Virtual Pbx can be adapted to the growth of any company quickly and without complications .

 

 

phone indicating free calls between users

Free Calls

Calls between virtual Pbx extensions are free, no matter where you are.

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Features

A virtual Pbx with multiple features that adapt to any company for call management.

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Mobility

Make and receive calls on any device (computers, smartphones, tablets or IP phones), wherever you are .

 

Discover the telecommunications solution that will propel your business into the future

It's time to cut costs and transform your first line of business

 

Main functionalities of your Virtual PBX



 

conference icon between users of a pbx pbx call recording icon world icon indicating geolocation of communications in the cloud phone icon that uses virtual numbers to receive calls
Conference Recording calls      Geolocation      Virtual numbers
Automatic receptionist icon used in cloud pbx icon indicating the use of multiple devices in cloud pbx icon indicating the use of cloud voicemail icono que se refiere a las llamadas en espera dentro de una central telefónica
Autoattendant Multidevice   Voicemail Parking
 icon indicating the use of the extensions in virtual pbx welcome greeting recording icon for IVRs  icon for call forwarding or response rules in pbx   group calls icon inside a virtual center
   Extensions    Greetings   Answering rules    Group calls 

 

A multi-device Virtual PBX to make and receive calls


Your Virtual PBX will work anywhere in the world, you just need to have an internet connection to manage your calls using multiple devices. For example, it is now very easy to receive or make calls from a laptop, tablet or smartphone, simply by downloading a softphone App. This App will work as an internal extension within your Pbx network regardless of whether you are in another city or country. Thus extensions can also be configured on IP telephones; these devices work with the internet and can be moved to different places.

Answer calls from your PBX with an extension on your PC

It is not necessary to download applications or software on your PC, you only need to be connected to the internet and open the web portal with your username and password where you will find an integrated softphone to make your voip calls, as well as calls inquiries, prices, virtual number assigned and more. Our web portal is intuitive, with an updated design and a whole host of features to keep you connected to the people you love most from the comfort of your home or place of work.

It is not necessary to download applications or software on your PC, you only need to be connected to the internet and open the web portal with your username and password where you will find an integrated softphone to make your voip calls, as well as calls inquiries, prices, virtual number assigned and more. Our web portal is intuitive, with an updated design and a whole host of features to keep you connected to the people you love most from the comfort of your home or place of work.

Answer calls from your PBX with an extension on your Smartphone

Your Virtual Pbx also allows you to have an extension on your smartphone. Download the Softphone application for iOS or Android on your smartphone and start making calls to other extensions no matter where you are, as well as being able to make calls outside the network to local or international destinations depending on the contracted plan.
It is important to have a stable connection on your smartphone to get the best call quality experience.

Answer calls from your PBX with an extension on your IP Phone

They are phones designed to work with IP PBX at the corporate level and are also known as sip telephones or voip telephones. These phones support the transmission of voice over the Internet, or better known as Voice over IP or VOIP technology. Ip phones come in different models and your choice will depend exclusively on the need of each user due to the number of features they have such as transfer and conference calls, contact schedule, call waiting and many more.

They are phones designed to work with IP PBX at the corporate level and are also known as sip telephones or voip telephones. These phones support the transmission of voice over the Internet, or better known as Voice over IP or VOIP technology. Ip phones come in different models and your choice will depend exclusively on the need of each user due to the number of features they have such as transfer and conference calls, contact schedule, call waiting and many more.

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Get your Pbx Virtual with the perfect plan for your company or business,

without permanence and without worrying about anything else

 

Frequent Questions


Why should I use a virtual pbx in my company?

A Virtual Pbx is full of benefits for your company or business. Being a telephone system that uses IP Voice, it is full of advantages that allow excellent options for companies and individual users who are looking for a more economical, secure and accessible way to communicate. Here are the most significant ones that will make you decide to replace your old telecommunications system:

  • Significant savings of time and money in the creation of new telecommunications infrastructures.
  • Zero maintenance costs.
  • High reliability and security in your communications.
  • Significant savings on local minutes and international long distance.
  • Customizable and flexible: easy expansion regardless of distances.
  • Multiple features.
  • Friendly web interface.
  • Free personalized support.

How to start?

Contáctanos rellenando los campos del formulario de contacto y envíanos tus inquietudes. Nosotros te responderemos y te enviaremos la cotización que más se amoldemos a tus necesidades.

How long does the installation of the service take?

Service delivery is done in a matter of minutes when they are systems with basic requirements. However, for more complex systems they could be delivered in just a matter of hours.  The installation includes access to the platform, telephone numbers, additional channels, extensions and tools according to the needs of each client.

What features does a virtual pbx offer from Voice to Phone?

Our Virtual Pbx offers you the same functionalities of a traditional telephone plant but with many more advantages.
Within our main functionalities you will find:

  • Voice locutions (welcome messages)
  • Conferences
  • Multi-device
  • Virtual numbers
  • Voicemail 
  • Extensions
  • Queues
  • Call transference
  • Call forwarding
  • Many more...

How many extensions can I have in my virtual pbx?

Our virtual telephone exchange will accompany and help the growth of your company.
The extensions are flexible, that is, they can be extended unlimitedly according to your needs, regardless of whether the destination is another city or country.

Can I use the same number from my real telephone line?

Yes, our technology allows analog telephone lines to be integrated into the VOIP network, although this does not influence the decrease in the price to be paid per month for the virtual Pbx.

Are the extensions free?

Yes, the first 5 extensions are free. From the sixth extension they are charged at a symbolic value monthly.

Do I have to buy IP phones to use the Virtual PBX?

No, it is not necessary. You can use our calling application or software (Softphone) on your computer or smart mobile device to make and receive calls just like you do on regular phones.
The use of IP phones is due to special customer requirements or personal taste.

What methods of payment do you accept?

We accept payments through Paypal and international transfer to the account of our company.