What is VoIP? • How to make calls via VoIP

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What is VoIP ?



The term VOIP translates "Voice over the Internet protocol" , and is defined as the technology that uses a set of resources to send the voice signal in data packets digitally, in instead of analogous. The term Voip is also known as VozIP . VoIP can also be defined as the technology that uses the Internet connection to make high-quality telephone calls at a much lower cost than traditional telephone calls. Through Voip, free communication within the same network is possible, as well as interconnection with external telephone networks at a very low cost.

 

How does VoIP work?

 

VoIP works by converting the analog voice signal into digital data packets which are in turn transmitted over the Internet traveling between your phone and a VoIP provider. The voice signal is divided into packets and sent through the network until it reaches the recipient. Once there, the packets are rejoined and converted back to speech so that the recipient can hear the conversation. Because no physical installation is required, this type of technology offers many benefits and makes it an excellent option for businesses and individuals who want to save on telephony costs.

 

 

VoIP calls: How to call by Voice IP?

 

Voip calls or internet calls are telephone calls that are made over the internet. To activate this service it is required to create a Voip account using a Sip trunk to be able to call from a computer or smartphone. Users using VoIP technology can make their calls using IP devices, Softphones, and/or by connecting conventional analog phones to a VoIP network through an Analog Telephone Adapter (ATA). Next we make a brief definition of the devices that you can use to make calls by VozIp or Voip:

 

  •   VoIP devices:  These look a lot like traditional phones, but have an Ethernet connection instead of a phone jack. Normally they are used as extensions in  Virtual PBX.

 

  •  Softphones are VoIP software applications that run on a computer or mobile device and allow you to make phone calls over the Internet. These softphones can be very useful for those who want to use their computer or mobile device as their primary phone device. They can also be used as extensions to a cloud pbx.

Devices used in voip telephony

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Advantages of VoIP for Companies



VoIP Telephony has several advantages compared to traditional telephony that can be taken advantage of by companies. Some of the main advantages are::

 

  • Free calls from extension to extension no matter where you are: This benefit helps to reduce costs considerably if we take into account that teleworking is becoming more popular in the business world every day. For example, in case of implementing a telephone system in the cloud, you will be able to call other members of the company for free without the need for equipment, or expensive telephone plans, and regardless of the country where you are.

 

  • Lower cost international calls: VoIP calls are cheaper because they use the Internet to transmit voice instead of traditional landline and mobile phone networks. By not requiring expensive infrastructure, such as landline or satellite phone lines, companies can get calls at lower prices.

 

  • Advanced features without the need for physical hardware: Because VoiceToPhone offers cloud phone services, there is no need to invest in expensive infrastructure. In addition, VoIP telephony offers many advanced features, such as call recording, queues, voice mail, call forwarding, among others.

 

  • Portability and flexibility: You can access your virtual phone number from any device connected to the Internet, allowing you to work from anywhere.

 

  • High audio quality: Although the audio quality depends on the quality of your Internet connection, the sound offered in VoIP is excellent.

 

  • Integration: VoIP can be integrated with other business tools such as email or instant messaging, which are part of unified communications. It can also be integrated with other third - party or custom - developed software to allow users to make phone calls within it .

 

What is needed to implement VoIP in a Company?

 

Implementing VoIP technology in a company is very simple, however it is important to take into account that the Virtual Central service must be purchased to define the ideal IP telephony structure for the company. Before implementing VoIP in a company you must make sure you have the following elements:

A stable internet connection

The quality of the Internet connection is essential for the quality of the calls, therefore it is necessary that the Internet connection is fast and stable enough to support the transmission of Voip calls. It is recommended to have a connection of at least 10 Mbps download and 1 Mbps upload for each Voip line that you are going to use.

The quality of the Internet connection is essential for the quality of the calls, therefore it is necessary that the Internet connection is fast and stable enough to support the transmission of Voip calls. It is recommended to have a connection of at least 10 Mbps download and 1 Mbps upload for each Voip line that you are going to use.

A Voip phone provider

You must hire a Voip phone provider that offers the Voip phone service and the features you need for your business. There are many providers on the market, so it is important that you do your research and compare to find the one that best suits your needs. Remember that VoiceToPhone is a solid, secure and reliable Voip provider that offers quality services!

Compatible Devices

To make and receive Voip calls, you will need devices that are compatible with this technology, such as Voip phones, headsets, softphones or mobile applications. You can also use adapters to connect analog phones to the Voip network.

To make and receive Voip calls, you will need devices that are compatible with this technology, such as Voip phones, headsets, softphones or mobile applications. You can also use adapters to connect analog phones to the Voip network.

Network settings

It is necessary to configure the network so that it can support VoIP telephony. This includes configuring network ports, routers, switches, and firewalls. If you're not sure how to do it, you can hire a network expert to help you.

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Frequent Questions


What is the Cloud?

The Cloud, also known as cloud computing, is a term that refers to services and applications that run on the Internet instead of physically running locally. Instead of storing information and data locally, it is stored on remote servers accessible from anywhere via the internet.
VoIP central applications in the Cloud, for example, refer to the use of communication services, such as telephone calls, videoconferences, instant messaging and other types of communication, which are carried out over the Internet using remote servers instead of using physical infrastructures.

Why are internet calls cheaper?

Because to transport Voip or Voz iP, only the internet is needed, and it does not require a physical infrastructure to deliver the service to customers, which ultimately affects the price of calls.

How should I dial my calls?

To dial your calls, you must use the following rule:

Landline International: Country Code + Area Code + Landline Number

International Cellular: Country Code + Cellular Number


Example: to call Spain

Fixed number: 34 + 91+ 1234567

Mobile Number: 34 + 656561234

Where to find the prefixes of all the countries of the world?

Through your portal you can see in the "Rates" option, all the prefixes of each country to call landlines and mobiles.

How to recharge the balance to my voip account?

To top up your account you just have to transfer the amount you want to top up through our bank accounts or Paypal.
Request our bank account to your sales advisor.

What should I do when the calls do not connect or are heard broken?

1) The quality of Voip calls depends on many factors, such as:

  • The availability of bandwidth where the device is located.
  • The wired state coming from the internet modem to the VoIP device
  • The abuse of download programs within the network
  • The conditions of the telephone connected to the Voip.

When it is any of the above, it is recommended to restart the internet modem and the Voip device, Check wiring and telephone, replacing them with others, performing new tests.

2) In other cases, the quality of the calls may be affected by the blocking of ports by the telephone operator, and for this, the opening of ports 5060, 5061 UDP and TCP must be requested, as well as ports 80, 8080, and ranges from 2000 to 20000 UDP.


3) Check the audio codecs configured in the account and in the Voip device.


4) If there are still no solutions, it is recommended to contact voicetophone support by sending an email to support@voicetophone.com

On what devices can I use my voip account?

Your Voip account can be used in different devices such as: Atas (Voipiador), Pc, smartphones, tablets and Ip phones.