Did you know that IP telephony offers greater flexibility and comfort in communications?
Get to know the best IP telephony solution for your company, easy to install and use,
IP telephony is a communications service that uses the Internet Protocol (IP) to transmit voice and data over the Internet instead of using traditional telephone lines. This telephony communicates by digital means through the network using VOIP or Voice IP, and has become the communication service most used by most companies in the world due to its low cost of implementation and quality.
IP telephony encodes the voice to send and receive calls over the Internet, that is, it converts the voice into data packets to be transmitted. This process is done using VoIP technology to allow digital signals to travel through IP networks, whether it is a local network between IP telephones in a physical telephone exchange, or through broadband Internet. Instead of using conventional fixed lines or mobile phones, companies and individuals today use their Internet to take advantage of the great benefits offered by this telephone system.
This telephony offers many improved functions compared to analog telephone systems, this is due to the fact that the service is provided in the cloud and can be managed from a web panel where statistical data can be reviewed, contacts uploaded, numbers added, or configuration settings adjusted. remote and physical extensions, to take advantage of features such as call forwarding, transfers, conferences, among others. Thus, the company and users can communicate more efficiently, achieving improvements in productivity and saving costs.
IP telephony offers a cheaper, more flexible and versatile alternative to traditional telephony, allowing companies to improve their efficiency and productivity in internal and external communications. For example, with IP telephony, voice channels are transmitted over the Internet and can be interconnected through a sip trunk from a VoIP provider with a telephone exchange or Virtual PBX without the need for physical lines, providing the ability to make several simultaneous calls with a single number, as well Likewise, these numbers, which are also cloud-based, can be used as telephone lines from multiple devices and from anywhere, improving mobility and remote work.
In addition, IP-based solutions often have a centralized management interface that makes it easy to configure, monitor, and maintain phone lines and associated functionality, allowing centralized management of company communications from anywhere.
The advantages of IP telephony in the corporate world are many, however they all point to cost reduction, mobility, and technological tools that facilitate the daily work of agents. Below we highlight some of them:
Agents will only need a PC with internet connection to work.
60% savings on local and international telephone bills.
Platform with 99.9% stability with high levels of security in the cloud.
Because it is a platform in the cloud, it facilitates the implementation of teleworking.
We provide sip trunks for outgoing and incoming calls from every country in the world.
We provide multiple tools that help increase productivity.
Allows integration with different physical devices or telephone plants.
We have coverage in more than 80 countries for virtual numbers or DIDs, as well as simultaneous channels to receive calls with high availability and quality.
Also known as Virtual Pbx system and consists of a unified telecommunications solution 100% in the cloud, without limits and easy to install, which can be adapted to the needs of each client.
We provide telephone lines for companies with unlimited simultaneous channels for both incoming and outgoing calls with immediate availability and without complications.
We offer call center software in the cloud with the collaborative tools your company needs to increase the productivity of your agents.
Having good telephone communication is essential for the success of any company. For this reason, more and more companies are opting for IP telephony, which offers better sound quality, greater flexibility and lower communication costs. But, what is needed to have IP telephony in your company? , then we explain it to you:
The Internet connection must be stable and it is a high priority point to implement VoIP telephony, since it is a service that requires the Internet to function. It can be a broadband connection, with fiber, 4G, 5G, or satellite, the important thing is that it be of high speed and quality, that it has the capacity to cover all the users of the same network.
IP telephony allows the use of multiple devices for extensions or terminals that will fulfill the function of managing calls in the telephone exchange or Pbx in the cloud. Below we define the most common devices needed to use this type of service:
To implement IP telephony in your company, it is necessary to hire a provider that offers all the necessary conditions to obtain a good service, for example, good support, that is easy to configure, that is stable, that has quality, scalability, among others. .
The most important difference between these two technologies is savings. Ip telephony has the advantage of being stored in the cloud and therefore it is not necessary to use cables, nor to install or maintain physical equipment to start it up, which in turn brings benefits such as mobility and productivity that are necessary in today's business world.
| Ip Telephony | Traditional telephony |
|---|---|
| It is not necessary to use wiring or physical equipment. | The use of cabling and physical equipment such as telephone plants is necessary. |
| Immediate expansion of simultaneous channels and extensions. | The expansion of channels and extensions is very slow, and in some cases the addition of new equipment is required. |
| Implementation time can be a matter of hours depending on the solution. | The implementation time depends on many factors such as the delivery of the trunk by the telephony operator, and it could take several days to implement. |
| Multiple devices such as PCs, Tablets, Smartphones, and IP phones can be used for its operation. | Only analog phones can be used to start its operation. |
| Integration with third-party functionalities or different devices is possible | There is no way to integrate with other solutions because there are no Apis. |
The concept of IP and VoIP telephony is commonly confused, however there is a very marked difference between one and the other:
Ip telephony: It is the communications service as such that requires the VOIP protocol to function, in which tools such as transfers, forwarding, conferences, etc. are also used.
VOIP: It is the technology that allows the transmission or routing of the voice signal through the IP protocol. The signal of this voice is sent digitally in the form of packets, that is, it is a technology with a much broader concept that finally what it seeks is to transmit voice over the Internet.
At Voicetophone we help our clients to achieve their objectives and goals supported by our technological tools. We put at your disposal a cloud-based telephone system that offers security, profitability, reliability and flexibility and that is being increasingly adopted by most companies. Contact us!!
At Voicetophone we help our clients to achieve their objectives and goals supported by our technological tools. We put at your disposal a cloud-based telephone system that offers security, profitability, reliability and flexibility and that is being increasingly adopted by most companies. Contact us!!
An ideal IP telephony system should have the following key points:
1) That it has an intuitive interface and is easy to configure.
2) That it be adaptable to the changing needs of the company.
3) Make it safe.
4) That it has advanced call functions.
5) That it has good technical support.
6) That it can be integrated with other communication tools.
The sound quality is excellent and clear, taking into account that we will have a good internet service and that the use is well distributed on the internal network. Therefore, the quality of the calls will depend on the quality of the Internet service.
No, are not free, this is because you pay for the interconnection of calls to the local telecommunications operator in each country. However, they are much cheaper than calling by traditional telephony.
Calls made by IP telephony are encrypted, unlike traditional telephony. Therefore, it can be concluded that calls by this means are safe.
Ip telephony fulfills a very important function in a telephone exchange in the cloud or virtual Pbx, because it helps to manage and route calls, call queues and other functionalities. It will also help to interconnect sip trunks with other Voip providers and PSTN links to reduce costs in calls and technological infrastructure.
No, it is not necessary to make investments in physical equipment to start up your telephone exchange. If you require a telephone system in the cloud, you will no longer have to worry about installation or maintenance costs, Voicetophone will take care of keeping your service optimal and functional 365 days a year.
The extensions can be used on PC and mobile Sofphones. In this way you can receive and answer your calls with the greatest comfort while you work.
Physical equipment should only be acquired when the client requests it for pleasure or due to a special requirement.
It s very easy, you just have to fill out the contact us form and request a demo for your tests.
For the sip trunk service, a small balance will be delivered for calls and for the IP telephone exchange, a 5-day demo with a USA virtual number is also delivered for testing.
We accept Paypal and international transfer to our company account.
We do very fast installations. Depending on the number of extensions, we can do installations ranging from 2 hours.
