DID Numbers (Virtual Telephones)

Do you need to know how DID Numbers can transform the way you handle your phone calls? If you are looking for a solution that makes your life easier and improves communication in your business, you are in the right place. DID Numbers are a powerful and versatile tool that can completely change your approach to telephony.

Definition of DID Numbers



DID Numbers (Direct Inward Dialing), Also known as virtual phones, are existing or real telephone numbers housed in the cloud that are associated with a voip account, which means that calls can be answered anywhere in the world and can be assigned to any voip device or application for calls, or to divert them with our technology to mobile or fixed devices, without the need of internet. Voicetophone offers you all this and much more thanks to IP telephony.

 

How does a DID or Virtual Phone Work?

 

Configuration Process

 Setting up a virtual phone is a simple process that generally involves the following steps:

  1. Register and Create an Account: Register at https://go.voicetophone.com/vup/login and create an account.
  2. Choose your number: Once inside the portal you can do it from the "Account/Phone Numbers" section. 
  3. Check the Requirements: Depending on the Country, documentation may or may not be requested for the creation of the DID (See our help section at www.voicetophone.com).
  4. Make the payment: Contact our advisors by chat and consult the ideal payment method for you.
  5. Perform Tests: Connect the devices you will use to make and receive calls, such as mobile phones, computers or tablets, and check that everything works correctly.

Daily Operation

Once set up, a virtual phone works much like a traditional phone system, but with greater flexibility and additional features.  You can manage your calls through the online control panel, adjust settings as needed, and ask your advisor for access to advanced features like call recording and call forwarding (additional cost).

use virtual number to acquire international presence

Get DID Numbers from more than 80 countries.

Check our prices and coverage

 

know coverage and prices of virtual numbers

Use Cases for DID Numbers or Virtual Telephones



Use in Business: When we need to have a national or international presence and we want to avoid the costs of maintaining physical offices in those places, it is important to obtain a virtual number or DID because it provides local attention to our clients, regardless of whether we answer in a different city or country, helping in great way to direct sale of our products.

Personal use: It also works on a personal level, for example, if you are located in Spain and your family in the USA, then you can acquire a virtual USA number so that your family can call you locally and you will receive your calls from anywhere in the world.

 


Benefits of DID Numbers

 

Own several virtual numbers from different countries, receive calls no matter where you are and on any device, divert calls to your own number, assign welcome messages or voice messages, among many others .... multiply the chance of being contacted , reflecting great benefits for you or your business. All this summarizes the 4 factors that identify a virtual number:

 





Mobility

Remote Work
Global Use
Multi-device

Productivity

Call forwarding
Call recording
voicemail

Economy

Costs reduction
Cheap Calls
No infrastructure

Scalability

Add more lines
Add more channels
adaptability

 

 

Receive your calls on multiple devices

 

The virtual number service (Virtual telephony) is worldwide and therefore you can receive your calls anywhere in the world. Now it is possible to receive and make calls with your virtual number wherever you are with HD quality, taking advantage of the advantages of IP telephony from any device, with or without internet connection:

Using your DID Number with internet

Take advantage of your broadband Internet connection, Wi-Fi, 3G or 4g and receive calls in your virtual number from SMATPHONES and TABLETS through our application for iOS and Android, IP PHONES, LAPTOPS or DESTOP PC (from the web portal) or VOIP Adapters (Ata). No matter where you are, you only need an Internet connection to start receiving calls in your virtual number.

Take advantage of your broadband Internet connection, Wi-Fi, 3G or 4g and receive calls in your virtual number from SMATPHONES and TABLETS through our application for iOS and Android, IP PHONES, LAPTOPS or DESTOP PC (from the web portal) or VOIP Adapters (Ata). No matter where you are, you only need an Internet connection to start receiving calls in your virtual number.

Using your DID Number without internet

If what you need is to answer the calls that arrive to your virtual number directly on your mobile (cellular) or land line, you should only request the CALL FORWARDING service. For this you must have  funds in the voip account that has your virtual number and choose the easiest way to make your detours. Voice to Phone brings to you, plans for unlimited deviations or per minute transferred.

DID Number + Call forwarding + Minutes

 

... Or add  virtual Pbx functionalities

 

add call forwarding and minutes to your virtual number

Make calls from your Virtual Telephone Line

 

Regardless of whether it is a PC, Ip phone, Smartphone or tablet, you can make calls from your Virtual Telephone Line easily. You just have to choose the right plan or request the number of minutes you need to any destination in the world. Your virtual DID will be wherever you go and will keep you connected without complications through our sip trunk service.

Frequent Questions


Can I test this service?

Yes, you can test our service for several days, and so that you have a real reference to how it works, we give you virtual numbers from the USA and Colombia.

Take into account that the operation and quality of our service will always be the same for all countries, so you can try it on a softphone or even on your switchboard or telephone plant.

Is it necessary to have internet?

No. Calls received on your DID number can be forwarded and answered on any landline or mobile number, and it is not necessary to have internet.However, when you want to receive calls on a softphone for PC or smartphones if necessary, as well as when receiving calls directly on IP phones or ATAS devices.

How to buy a DID number?

Buying one or several DID numbers is very easy and you can do it by following these 6 simple steps:


1) Check the coverage of DID numbers at prices section
2) Check if there are requirements to buy numbers from that country at help section.
3) Request your account at contact us, or create your account directly at: https://go.voicetophone.com/VUP/login
4) Already inside the portal of your account, add balance from: Account/Top Up
5) With a balance in your account, enter: Account/Phone numbers
6) Click on ADD, select the country and area where you want it and finally click on SUBMIT to finish.

What coverage does VoiceToPhone have for DID numbers?

We have coverage in more than 80 countries and thousands of cities around the world. Please go to https://www.voicetophone.com/rates/5/en to check coverage.

How many simultaneous calls can I receive?

Regularly each DID number has 2 simultaneity channels.This means that if a number has 2 channels assigned, a third call will go out with a busy tone.Additional channels must be requested from your selling agent.

Can I make calls from my DID number?

If possible, but from the same voip account that is associated with the number, and for this you must add a little balance or credit to be able to make outgoing calls.

When my incoming channels are occupied, can I make calls?

Yes. The outbound channels are independent of the incoming channels.

How much should I pay for a Virtual phone line?

The prices of virtual phone line vary according to the country and their renewal is done automatically from month to month. For this, the voip account must have a balance on the expiration date and thus avoid the cancellation of the number.

Learn about the prices and coverage of this service at: https://www.voicetophone.com/rates/5/en

Can I buy DIDs from different countries?

Yes. You can acquire all the numbers you want, associating them to your voip account and answering them wherever you want. For example, the same voip account can have associated numbers from Chile, Argentina, USA, France, etc.

Can I associate my virtual number to a virtual PBX ?

Yes, you could even have several DID numbers associated with the same telephone exchange.

Remember that the virtual Pbx is an IP Telephony service and therefore the associated virtual numbers can receive calls globally.